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Artwork | Proofs | Rush Service | Fulfillment Service | Ordering Process
Terms of Sale | Industry Decorating Methods

Ordering Process

After placing your order online you will receive an immediate email receipt detailing the order. This email provides you with a temporary Order Number in case you need to contact us or send your artwork. Once your payment has been successfully processed, you will then receive an Order Acknowledgement via email for you to print, review, sign, and return by fax or post.

Then, one of our customer care experts will be assigned to oversee your order. He or she will check product availability, review your order for any potential problems with artwork, imprint issues and delivery times, and offer any recommendations should our expertise be helpful.

Once your order has been reviewed and all is satisfactory, you will receive either a virtual digital email proof or a physical pre-production proof for your approval before your order goes into production. Late approvals from customers may require expedited shipping methods or in some cases rush production charges. If you require any modification to your order or shipping, please contact your representative by email or phone at 866-233-9118.

Resource Center Topics:
Artwork | Proofs | Rush Service | Fulfillment Service | Ordering Process
Terms of Sale | Industry Decorating Methods